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REGIONAL MANAGER - NORTHEASTERN MN
Hearth Connection
Posted July 29, 2008

Hearth Connection seeks someone to join our team who wants to end homelessness. Hearth Connection is an innovative nonprofit working to end homelessness. Hearth Connection works collaboratively with government, service providers, foundations, housing organizations, and the people who obtain housing as a result of Hearth Connection’s work.

Position description:
The Northeast Regional Manager is a member of the Supportive Housing Team and reports to the Program Director. S/he is responsible for managing relationships in Hearth Connection’s Northeastern regional long-term homeless project with primary providers, government and tribal partners, and community stakeholders to promote delivery of the highest quality of supportive housing to participants. This includes coordinating shared learning opportunities, trainings and workshops, data collection and reporting, appropriate use of rental assistance and mainstream service programs, and problem-solving that will improve outcomes for participants and meet government accountability requirements. This position may be based in the Twin Cities Metro area or in Northeastern Minnesota. Travel will be required between the two regions.

Principal responsibilities:
Work under the direction of the Program Director, with guidance from the Regional Community Relations Director, to accomplish the following:

Manage relationships with primary providers to ensure better housing stability, recovery, and prosperity for participants, including:
- Monitor achievement of coordinated service delivery
- Assist with resolution of problems
- Promote high quality service delivery by provider staff by providing information, communication and analysis tools, developing and facilitating training, and creating opportunities for shared learning
- Monitor providers’ participant documentation to comply with funder and related requirements
- Document best practices, policies and procedures
Maintain relationships with government and tribal partner staff and other people in local communities working to end homelessness.
Track and support contract administration and compliance with the region’s county fiscal agent and other counties and bands in the region and network of supportive housing providers.
Support the local Steering Committee and Advisory Committee for the Northeast Regional Long-Term Homeless Project.
Work with other Hearth Connection staff to identify, prioritize, and execute process improvements that will result in better, more cost effective, outcomes for participants.
Work with consumers to get feedback on regional strategies.
Other duties as assigned.

Each year the Northeast Regional Manager, in consultation with the Program Director, will set specific goals to carry out these responsibilities.

Minimum qualifications:

Programmatic or policy experience in programs serving people who are homeless.
Excellent organizational and oral and written communications skills.
Ability to demonstrate cultural competency with Northeastern MN communities and tribes.
Ability to manage projects and effectively prioritize multiple tasks.
Ability to identify trends, and collaboratively develop strategies to address those needs.
Strong computer skills and experience with Windows-based applications including Microsoft Word and Excel. Prefer experience with Microsoft Outlook and Access or similar programs.
Eagerness and ability to be proactive and demonstrate grace under pressure.
Strong influencing skills both within and outside the organization. Ability to drive consensus.
Ability to contribute to the team approach of the organization. Ability to support the contributions of other members of the team.
Ability to maintain confidentiality of sensitive materials and information.

To apply, send resume to:

Sara Whitehead
sara@hearthconnection.org
Hearth Connection
2446 University Avenue, Suite 150
St. Paul, MN 55114

Hearth Connection is committed to a policy of equal treatment and opportunity in every aspect of its relations with staff members and prospective employees and will not discriminate against applicants for employment because of race, creed, color, national origin, age, disability, marital status, sex or sexual orientation. Hearth Connection is also committed to a policy of affirmative action in the hiring of staff and encourages applicants representative of the culturally and ethnically diverse communities Hearth Connection serves.

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